Smart suggestions that cut driving

Driving time is the silent cost of field work. An appointment booked on the wrong side of town can eat an hour of a technician's day before any work starts.

ServisGo plans around that. It knows where every job and every technician is, and when you pick a time for an appointment it suggests the options that add the least driving.

Every address goes on the map

Whenever you save an address, ServisGo places it on the map automatically. That works for client addresses and for technicians' own addresses alike: no extra step, no coordinates to type.

If an address landed in the wrong spot on the map, open it for editing and correct the street, city or zip code fields. The moment you save, ServisGo places it again from the corrected details.

How time suggestions work

To get time suggestions for an appointment, open it for editing, find the "Scheduling" section and set its "Status" dropdown to "Scheduled". A "Suggested time slots" list appears right below. Behind the scenes, ServisGo looks at each technician's day: where they already are before and after every open gap. The list then shows the times where the new job fits with the least extra driving. Click one to pick it.

The Suggested time slots list in the appointment form, with several times across James Miller's and Daniel Brown's days — Suggested time slots. Each option already accounts for the driving it would add.

A suggestion is only offered when it truly fits. ServisGo considers:

Who can do the job: only technicians assigned the appointment's services are suggested. See the team guide.
The appointment length: the work has to fit in the gap, travel included.
The planning window: the date range the appointment should be booked in.
Working hours and blocked time: nothing is suggested outside a technician's bookable day or over their blocked hours.

Travel time on the visit card

Once a visit is booked, you never calculate its driving time yourself. ServisGo adds it around the visit automatically, based on real road distances. You can see it right in the calendar: the dark strip at the top of each visit block is the drive there. The longer the drive, the taller the strip.

A visit block in the calendar with the dark strip at its top highlighted, above the client name and address — The highlighted dark strip at the top of the visit block is the automatically added driving time. The longer the drive, the taller the strip.

For the exact minutes, click the visit block: the card that opens has a "Trip" row showing when the drive starts and how long it takes. The driving updates automatically whenever you move a visit: drag something to a new time and the strips around it are recalculated.

A visit card with the Trip row showing the driving time to an address on Baker Street — The "Trip" row on the visit card. The drive is planned for you.